Shipping policy

Last updated: 23 September 2026

India

  • Shipping is free on every order, anywhere in India.
  • Orders are dispatched within 1–2 working days.
  • Delivery takes 3–7 working days after dispatch.

International

  • We ship to 28 countries, including the US, UK, UAE, Europe, Australia and Singapore.
  • International shipping is a flat ₹2,500 per order.
  • Delivery takes 7–14 working days after dispatch.
  • Import duties and taxes, if any, are set by the destination country and paid by the customer on delivery.
  • Size exchanges are not available for international orders. Defective or incorrect items are always covered; see our refund policy.

Exchanges within India

Size exchanges are available within 7 days of delivery, with one free size exchange per order, including pickup and replacement delivery. Pieces must be unworn, unwashed and undamaged, with all tags attached. See our refund policy for full details.

Payment

All orders are prepaid by UPI, card or net banking. Cash on delivery is not available.

Tracking

We email tracking details once your order is dispatched.

Delivery problems

If a delivery fails, or you notice a mistake in your address, email help@sauvrim.com as soon as possible and we will help arrange the next steps.